| 76065 |
Amazon Web Services |
SDASAWSAssistance@ingrammicro.com
|
Amazon Web Services (AWS) request estimates for various AWS cloud workloads including storage, compute, backup, disaster recovery, virtual machine, virtual desktop infrastructure, databases, Active Directory, data transfer and more
|
|
| 77255 |
APC |
|
Power solutions for Single Phase, surge protectors, racks, cooling, Power Distribution Units (PDU), data center monitoring, Keyboard/Video Monitor (KVM) switches, and cabling products.
|
Schneider Electric |
| 76424 | Canada French | | Transfer extension for French Language Speaking Customers | |
|---|
| 52022 |
Canada Sales Extension |
|
Extension to Transfer Canadian customers to the General Canadian Sales Queue if they do not have a dedicated Sales Rep or Team
|
|
| 76476 |
Cisco Collaboration |
|
WebEx, On-Premise and Cloud TelePresence, Jabber, IP phones, Video Conferencing, Contact Center Express, Voice Gateway and Router, and Unified Communications Manager (Call Manager): Business Edition 6000 and 7000, PSTN
|
Video Conference Phones Desk |
| 76437 |
Cisco Data Center |
|
Data Center class infrastructure networking: Nexus switches 7k, 5k, 3k, 2k, hardware series and Nexus 1k virtual switch, Fibre Channel switches in the MDS portfolio, and Data Center Solution builds
|
|
| 76428 |
Cisco Enterprise Networks |
|
Network switching, network routing solutions through the Integrated Service Routers (ISR) and Aggregation Service Routers (ASR), network management solutions through Prime Infrastructure, cloud based Meraki network switches, Catalyst portfolio, Cisco SMB switches and routers, industrial switches (IE),
|
|
| 76695 |
Cisco Security |
|
ASA firewalls, Meraki firewalls, Firepower security services, AnyConnect VPN, web and email security gateways, web and email security cloud solutions, and Identity Services Engine
|
|
| 76701 |
Cisco Servers |
|
Unified Computing System (UCS) Portfolio including: UCS rack mount servers in the C-Series, full blade servers in the B-Series, hyper-converged solution with Cisco Hyperflex, and server modules for the Cisco Router ISR portfolio in the E-Series.
|
|
| 76427 |
Cisco Wireless |
|
Enterprise Aironet, Meraki wireless and Small Business wireless solutions including: indoor access points, outdoor access points, wireless controllers, wireless security, analytics and location tracking solutions for both on premise and cloud hosted deployment
|
|
| 22800 |
Client Service Desk CSD |
CSD@ingrammicro.com
|
Ingram Micro Computer Systems Help Desk
CSD Portal:https://ingrammicro.service-now.com/sp/
877-848-7609 ext. 22800
|
|
| 76065 |
Cloud Services Help Desk |
PSTS_Cloud_Group@ingrammicro.com
|
Cloud Services Help Desk
|
|
| 76423 |
Components / System Builder Help Desk |
SDASServerHD@ingrammicro.com
|
Configuration of white box servers and desktops using 3rd party components consisting of: memory, hard drives, solid state drives (SSD’s), chassis, power supplies, central processing units (CPU’s), cooling components, operating systems (OS), and graphics
|
Samsung Chassis, Supermicro, Antec, Cooler Master, Intel, Rosewill, EVGA, Corsair, Startech, Visiontek, XFX, Gigabyte, Coolmax, Crucial, Kingston, Addon, Dataram, Enermax, Lepa, Asus, MSI, PNY, Zotac, Sapphire, Jaton, Diamond Multimedia, Sandisk, Western Digital, Seagate, HGST, Hitachi, Transcend, Axiom, Edge, Centon, Atto, Microsemi, Highpoint, Siig, Syba, Mellanox, Allied Telesis, Solarflare, TP-Link, Chelsio, Trendnet, D-Link, LG, I/O Magic, Buslink, Addonics, Comtrol, Apricorn, Hauppauge, Avermedia, Epiphan, Brainboxes, Digi International, Sabrent, Sonnet, US Robotics, IOGear, Power Supply, RAM, Memory, CPU, Central Processing Unit, Processor, Motherboard, Mainboard, Video Card, Graphics Card, Solid State Drive, hard, Host Bus Adapter, HBA, RAID, Redundant Array of Inexpensive Independant Disks, Network, NIC, Optical, Blu-ray, DVD, DVDROM, DVDRW, CD, CDROM, CDRW, Disk, Sound, Audio, Serial, Parallel, Firewire, USB, USB-C, Controller, IDE, M.2, mSATA, eSATA, Expresscard, Cardbus, Thunderbolt, PCI, PCIE, PCI Express, PCI-X, ISA, RS-232, RS-422, RS-485, Dongle, Docking Station, Hub, Mini Displayport, MST, HDMI, DVI, VGA, SATA, Converter, Enclosure, Backplane, Cage, Mount, Sit-Stand, Fan, Whitebox, offload, card reader, caddy, caddies GPU Drivers NVidia Graphics Card |
| 52200 |
Customer Service - Canada |
CA-CustomerService@ingrammicro.com |
Customer Service - Canada general inquiries
|
|
| 76003 |
Customer Service - US |
Customer.Service@ingrammicro.com
|
Customer.Service@ingrammicro.com - US general inquiries
USCSOPS@ingrammicro.com - 2nd level Escalations and employee purchase requests
USCustomerSupport@ingrammicro.com - BOL, Reconsignments, Refusals & Freight upgrades (internal only)
USReturns@ingrammicro.com - DCPOSCS, Partner Requests, Vendor Specific Requests and, General Inquiries
Elite-CS-Team@ingrammicro.com - Elite Partner Requests
|
|
| 76342 |
DCPOS |
|
Point of Sale systems, barcoding (Scanning and Printing), mobile Computers, payment processing, asset management, and ID card printing, and accessories for Point of Sale systems such: as cash drawers, receipt printers, and signature pads
|
Barcode Label EMV Scanner POS Till Honeywell Zebra Star Micronics HP POS Datalogic Epson POS Verifone Ingenico Wasp Magtek APG MMF |
| 76340 |
Dell Client Systems |
SDASDellPC@ingrammicro.com
|
Dell Business Computers, includes notebooks, desktops, workstations, thin clients, monitors, and PC accessories |
Laptops |
| Mailbox |
Dell EMC Servers and Storage |
DellEMC-ISG@ingrammicro.com
|
For BTO and CTO, refer the customer to DellEMC-ISG@ingrammicro.com. The customer can submit their request to this mailbox.
|
|
| 76332 | Digital Imaging - Scanning & Digital Cameras | | Digital cameras, document cameras, check scanners, production scanners, and scanning software products such as: PaperStream Capture. | |
|---|
| 76355 |
Digital Signage / Pro AV Help desk |
|
Large format displays, digital signage software, specialty video solutions, and audio
|
Video Wall Media Player Samsung Hospitality LFD Large format Healthcare XRAY MRI Sharp LG NEC Viewsonic Planar Commercial ATEN Direct View LED Signage Audio Distribution Extenders HDBT HDbaseT Room Control Systems Mics Microphones Speaker Amp Amplifier XLR 70volt 8ohm 4ohm Outdoor Harsh Environment Enclosure Digital Advertisement PA Public Address AtlasIED Audio Visual Furniture AOpen 3M BenQ C2G Bosch BrightSign Canon Black Box BlackBox Casio Chief Peerless DVTech Elo Ergotron Anthro Gefen Hall Research Hitatchi Hitachi Hiperwall Daper Da-Lite IOGEAR Infocus Peerless NEC Panasonic Planar Premier Mounts Samsung Sharp Scala Sharp Startech T1 Visions Touch Systems TSI Tripplite tripp lite viewsonic VS Networks Signage Live Smart SIIG Whiteboard LFD Touchscreen Interactive |
| 76260 |
Eaton |
|
Electrical and Data Center Power and infrastructure needs, including: Power Distribution Units (PDU), Single Phase and 3-Phase Uninterruptable Power Supply (UPS), surge protection, and racks
|
Uninterruptible power supplies power distribution units protection Racks PDU Management |
| 1-800-616-4665 |
Electronic Commerce Support (ECS) |
Electronic.services@ingrammicro.com
|
|
|
| 77024 |
Epson Printer and Scanner |
|
Epson Printer and Scanner requests ONLY
3D printers, standalone fax machines, inkjet printers, scanners, plotters, consumables (toner, cartridge, paper, ink, fuser, drum unit, maintenance kit) and printer warranties. All-In-One Printers, Multifunction Printers, Black and White Printer, Single Function Printer, Wide Format Printer For non-Epson printer and scanner requests please visit the ingrammicro.com website
|
|
| 77842 |
Express Warehousing |
express_warehousing@ingrammicro.com
|
https://ingrammicro.sharepoint.com/sites/us-bot/BEO/BEOP/Pages/EW.aspx
|
|
| 77653 |
FFS: CDW Canada - Networking |
For CDW Canada only
|
Network technology needs: Network switching, basic routing, and media conversion. Secondary technologies include network testing, wireless, and networking accessories such as copper cables, fiber cables, and transceiver modules.
|
|
| 77651 |
FFS: CDW Canada - Servers |
For CDW Canada only |
Rack mount servers, tower servers, racks, and server components (memory, hard drives, and network cards). Server configuration, chassis configurations, server hard drives, memory, networking, power, and cooling.
|
|
| 77655 |
FFS: CDW Canada - SWAP |
For CDW Canada only
|
PC accessories including: keyboards, mice, cables, PC accessories including: keyboards, mice, cables, analog modems, internal/external PC components (serial, parallel, USB).Smartphone or cellphone, cellular signal boosters, cellular modems, mobile device management software, and cellular routers, 2-Way radio, any retail or box copy software. |
|
| 77652 |
FFS: CDW Canada - Systems |
For CDW Canada only
|
Prebuilt desktops, AiO, notebooks, fixed & mobile workstations, tablets, thin/zero clients, warranties, branded monitors, and other OEM upgrades.
|
|
| 76520 |
FFS: CDW US - Audio and Video |
For CDW US only
AudioVideo_SDAS@ingrammicro.com
|
Digital cameras, document cameras, check scanners, production scanners, and scanning software products such as: PaperStream Capture. Scanner, Projector, TV, Display, Mount, Wall mount, Projector lamp.
|
Consumer Displays Samsung Sharp LG VIZIO Mounting AOC Philips Predator Privascreen Fellowes SDM, Large Screen Displays, FWD, PFM, Tuner, Plasma, LCD, EBS-N200, NSP-1, NSP-100, Network Player, bluray, monitor, display, LFD, TV, Hospitality Consumer Gaming Graphics Cards Blue-Ray BlueRay DVD NEC 3M Hitachi Epson |
| 76918 |
FFS: CDW US - Cisco Collaboration |
For CDW US only
CiscoCollab_SDAS@ingrammicro.com
|
WebEx, On-Premise and Cloud TelePresence, Jabber, IP phones, Video Conferencing, Contact Center Express, Voice Gateway and Router, and Unified Communications Manager (Call Manager): Business Edition 6000 and 7000, PSTN
|
|
| 76914 |
FFS: CDW US - Cisco Networking |
For CDW US only
CiscoNetworking_SDAS@ingrammicro.com
|
Network technology needs: Network switching, network routing solutions through the Integrated Service Routers (ISR) and Aggregation Service Routers (ASR), network management solutions through Prime Infrastructure, cloud based Meraki network switches, Catalyst portfolio, Cisco SMB switches and routers, industrial switches (IE).
|
|
| 76915 |
FFS: CDW US - Cisco Security |
For CDW US only
CiscoSecurity_SDAS@ingrammicro.com
|
ASA firewalls, Meraki firewalls, Firepower security services, AnyConnect VPN, web and email security gateways, web and email security cloud solutions, and Identity Services Engine |
|
| 76917 |
FFS: CDW US - Cisco Server |
For CDW US only
CiscoServer_SDAS@ingrammicro.com
|
Unified Computing System (UCS) Portfolio including: UCS rack mount servers in the C-Series, full blade servers in the B-Series, hyper-converged solution with Cisco Hyperflex, and server modules for the Cisco Router ISR portfolio in the E-Series. |
|
| 76916 |
FFS: CDW US - Cisco Wireless |
For CDW US only
CiscoWireless_SDAS@ingrammicro.com
|
Enterprise Aironet, Meraki wireless and Small Business wireless solutions including: indoor access points, outdoor access points, wireless controllers, wireless security, analytics and location tracking solutions for both on premise and cloud hosted deployment
|
|
| 76423 |
FFS: CDW US - Components |
For CDW US only
Config1_SDAS@ingrammicro.com
|
Configuration of white box servers and desktops using 3rd party components consisting of: memory, hard drives, solid state drives (SSD’s), chassis, power supplies, central processing units (CPU’s), cooling components, operating systems (OS), and graphics
|
Samsung Chassis, Supermicro, Antec, Cooler Master, Intel, Rosewill, EVGA, Corsair, Startech, Visiontek, XFX, Gigabyte, Coolmax, Crucial, Kingston, Addon, Dataram, Enermax, Lepa, Asus, MSI, PNY, Zotac, Sapphire, Jaton, Diamond Multimedia, Sandisk, Western Digital, Seagate, HGST, Hitachi, Transcend, Axiom, Edge, Centon, Atto, Microsemi, Highpoint, Siig, Syba, Mellanox, Allied Telesis, Solarflare, TP-Link, Chelsio, Trendnet, D-Link, LG, I/O Magic, Buslink, Addonics, Comtrol, Apricorn, Hauppauge, Avermedia, Epiphan, Brainboxes, Digi International, Sabrent, Sonnet, US Robotics, IOGear, Power Supply, RAM, Memory, CPU, Central Processing Unit, Processor, Motherboard, Mainboard, Video Card, Graphics Card, Solid State Drive, hard, Host Bus Adapter, HBA, RAID, Redundant Array of Inexpensive Independant Disks, Network, NIC, Optical, Blu-ray, DVD, DVDROM, DVDRW, CD, CDROM, CDRW, Disk, Sound, Audio, Serial, Parallel, Firewire, USB, USB-C, Controller, IDE, M.2, mSATA, eSATA, Expresscard, Cardbus, Thunderbolt, PCI, PCIE, PCI Express, PCI-X, ISA, RS-232, RS-422, RS-485, Dongle, Docking Station, Hub, Mini Displayport, MST, HDMI, DVI, VGA, SATA, Converter, Enclosure, Backplane, Cage, Mount, Sit-Stand, Fan, Whitebox, offload, card reader, caddy, caddies GPU Drivers NVidia Graphics Card |
| 76912 |
FFS: CDW US - DCPOS |
For CDW US only
PointofSale_SDAS@ingrammicro.com
|
Point of Sale systems, barcoding (Scanning and Printing), mobile Computers, payment processing, asset management, and ID card printing, and accessories for Point of Sale systems such: as cash drawers, receipt printers, and signature pads
|
|
| 77679 |
FFS: CDW US - High End Storage |
For CDW US only
Storage_SDAS@ingrammicro.com
|
Direct attach storage (DAS), network attach storage (NAS), storage area network (SAN), tape drives, RAID adapters, HBA adapters, cloud and software based backup.
|
|
| 76019 |
FFS: CDW US - HP Systems |
For CDW US only
HPDTNB_SDAS@ingrammicro.com
|
HP Desktops, Laptops, Tablets and system accessories.
|
EliteBook, Elite Desk ZBook, CTO Mini laptop |
| 77672 |
FFS: CDW US - HPE Servers |
For CDW US only
HPEServer_SDAS@ingrammicro.com
|
ProLiant rack mount servers, tower servers, HPE branded racks, and HPE server components (memory, hard drives, and network cards). ProLiant Blade server configuration, chassis configurations, C-Class Blade Chassis, Interconnects, C3000 enclosures, C7000 enclosures, blade server hard drives, memory, networking, power, and cooling.
|
|
| 77677 |
FFS: CDW US - HPE Storage |
For CDW US only
HPEStorage_SDAS@ingrammicro.com
|
NAS (Network Attached Storage), SAN (Storage Area Network), storage back-up (tape, software), fibre channel switching, and components.
|
|
| 77664 |
FFS: CDW US - Networking |
For CDW US only
Networking_SDAS@ingrammicro.com
|
Network technology needs: Network switching, basic routing, and media conversion. Secondary technologies include network testing, wireless, and networking accessories such as copper cables, fiber cables, and transceiver modules.
(Non-Cisco and Non-HPE only)
|
|
| 77655 |
FFS: CDW US - Peripherals |
For CDW US only
Peripherals_SDAS@ingrammicro.com
|
PC accessories including: keyboards, mice, cables, PC accessories including: keyboards, mice, cables, analog modems, internal/external PC components (serial, parallel, USB).Smartphone or cellphone, cellular signal boosters, cellular modems, mobile device management software, and cellular routers, 2-Way radio, any retail or box copy software. |
|
| 77680 |
FFS: CDW US - Power Solutions |
For CDW US only
Power_SDAS@ingrammicro.com
|
Battery backup solutions, Uninterruptable Power Supply (UPS), cooling, Keyboard/Video/ Mouse (KVM), racks, cabling, and cable management solutions
|
|
| 76328 |
FFS: CDW US - Printing and Scanning |
For CDW US only
Printing_SDAS@ingrammicro.com
|
3D printers, standalone fax machines, inkjet printers, laser printers, plotters, consumables (toner, cartridge, paper, ink, fuser, drum unit, maintenance kit) and printer warranties.All-In-One Printers, Multifunction Printers, Black and White Printer, Single Function Printer, Wide Format Printer
|
|
| 77666 |
FFS: CDW US - Security |
For CDW US only
Security1_SDAS@ingrammicro.com
|
Network security and advanced threat protection including: firewalls, endpoint protection, both on premise and cloud hosted email security, virtual private network (VPN) solutions, and intrusion prevention services.
|
|
| 77670 |
FFS: CDW US - Servers |
For CDW US only
Server_SDAS@ingrammicro.com
|
(Note: HPE and Cisco have dedicated CDW US lines)
|
|
| 77091 |
FFS: CDW US - Software |
For CDW US only
Software_SDAS@ingrammicro.com
|
Desktop productivity software application and any software that does not fall under other specialty/licensing extensions.
Any retail or box copy software
|
|
| 77652 |
FFS: CDW US - Systems |
For CDW US only
DTNB_SDAS@ingrammicro.com
|
Prebuilt desktops, AiO, notebooks, fixed & mobile workstations, tablets, thin/zero clients, warranties, branded monitors, and other OEM upgrades.
|
|
| 77667 |
FFS: CDW US - Unified Communications |
For CDW US only
UnifiedCommunications_SDAS@ingrammicro.com
|
Headsets, telephony, video conferencing, and faxing solutions including: IP phones, analog phones (corded and cordless), phone systems, fax servers and boards, and two-way radio products.
|
|
| 77665 |
FFS: CDW US - Wireless Networking |
For CDW US only
Wireless_SDAS@ingrammicro.com
|
Wireless planning, sizing, Access Points (AP), controllers, antennas, antenna cables/connectors, wireless networks interface cards (NICS), wireless USB adapters, range extenders, and bridging solutions.
|
|
| 76910 |
FFS: CDW US Physical Security |
For CDW US only
PhysicalSecurity_SDAS@ingrammicro.com
|
Video surveillance systems, access-control, monitoring and hosting solutions, required networking and storage infrastructure
|
|
| 76965 |
FFS: Connection - DC/POS |
For Connection only
|
Point of Sale systems, barcoding (Scanning and Printing), mobile Computers, payment processing, asset management, and ID card printing, and accessories for Point of Sale systems such: as cash drawers, receipt printers, and signature pads
|
|
| 76962 |
FFS: Connection Network |
For Connection only
|
Network technology needs: Network switching, basic routing, and media conversion. Secondary technologies include network testing, wireless, and networking accessories such as copper cables, fiber cables, and transceiver modules.
|
|
| 76932 |
FFS: Connection Servers |
For Connection only
|
Rack mount servers, tower servers, racks, and server components (memory, hard drives, and network cards). Server configuration, chassis configurations, server hard drives, memory, networking, power, and cooling.
|
|
| 76964 |
FFS: Connection SWAP |
For Connection only
|
PC accessories including: keyboards, mice, cables, PC accessories including: keyboards, mice, cables, analog modems, internal/external PC components (serial, parallel, USB).Smartphone or cellphone, cellular signal boosters, cellular modems, mobile device management software, and cellular routers, 2-Way radio, any retail or box copy software.
|
|
| 76931 |
FFS: Connection Systems |
For Connection only
|
Prebuilt desktops, AiO, notebooks, fixed & mobile workstations, tablets, thin/zero clients, warranties, branded monitors, and other OEM upgrades.
|
|
| 76538 |
FFS: Insight - DC/POS |
For Insight US only
|
Point of Sale systems, barcoding (Scanning and Printing), mobile Computers, payment processing, asset management, and ID card printing, and accessories for Point of Sale systems such: as cash drawers, receipt printers, and signature pads
|
|
| 77104 |
FFS: Insight All other Networking Products |
For Insight US only
|
Network technology needs: Network switching, basic routing, and media conversion. Secondary technologies include network testing, wireless, and networking accessories such as copper cables, fiber cables, and transceiver modules.
|
|
| 77328 |
FFS: Insight All Other Server & Blades |
For Insight only
|
Rack mount servers, tower servers, racks, and server components (memory, hard drives, and network cards). Blade server configuration, chassis configurations, blade server hard drives, memory, networking, power, and cooling.
|
|
| 76415 |
FFS: Insight Canada - Networking |
For Insight Canada only
|
Network technology needs: Network switching, basic routing, and media conversion. Secondary technologies include network testing, wireless, and networking accessories such as copper cables, fiber cables, and transceiver modules.
|
|
| 76414 |
FFS: Insight Canada Servers |
For Insight Canada only
|
Rack mount servers, tower servers, racks, and server components (memory, hard drives, and network cards). Server configuration, chassis configurations, server hard drives, memory, networking, power, and cooling.
|
|
| 76564 |
FFS: Insight Canada SWAP |
For Insight Canada only
|
PC accessories including: keyboards, mice, cables, PC accessories including: keyboards, mice, cables, analog modems, internal/external PC components (serial, parallel, USB).Smartphone or cellphone, cellular signal boosters, cellular modems, mobile device management software, and cellular routers, 2-Way radio, any retail or box copy software. |
|
| 76325 |
FFS: Insight Canada Systems |
For Insight Canada only
|
Prebuilt desktops, AiO, notebooks, fixed & mobile workstations, tablets, thin/zero clients, warranties, branded monitors, and other OEM upgrades. |
|
| 77101 |
FFS: Insight Digital Signage |
For Insight US only
|
Large format displays, digital signage software, specialty video solutions, and audio |
|
| 77324 |
FFS: Insight SWAP |
For Insight US only
|
PC accessories including: keyboards, mice, cables, PC accessories including: keyboards, mice, cables, analog modems, internal/external PC components (serial, parallel, USB).Smartphone or cellphone, cellular signal boosters, cellular modems, mobile device management software, and cellular routers, 2-Way radio, any retail or box copy software. |
|
| 76539 |
FFS: Insight Systems |
For Insight US only
|
Prebuilt desktops, AiO, notebooks, fixed & mobile workstations, tablets, thin/zero clients, warranties, branded monitors, and other OEM upgrades.
|
|
| 77326 |
FFS: Insight Video Conferencing |
For Insight US only
|
Headsets, telephony, video conferencing, and faxing solutions including: IP phones, analog phones (corded and cordless), phone systems, fax servers and boards, and two-way radio products. |
|
| 76541 |
FFS: Softchoice Canada Network |
For Softchoice Canada only
|
Network technology needs: Network switching, basic routing, and media conversion. Secondary technologies include network testing, wireless, and networking accessories such as copper cables, fiber cables, and transceiver modules.
|
|
| 77004 |
FFS: Softchoice Canada Power |
For Softchoice Canada only
|
Battery backup solutions, Uninterruptable Power Supply (UPS), cooling, Keyboard/Video/ Mouse (KVM), racks, cabling, and cable management solutions |
|
| 76267 |
FFS: Softchoice Canada Servers |
For Softchoice Canada only
|
Rack mount servers, tower servers, racks, and server components (memory, hard drives, and network cards). Server configuration, chassis configurations, server hard drives, memory, networking, power, and cooling. |
|
| 76411 |
FFS: Softchoice Canada SWAP |
For Softchoice Canada only
|
PC accessories including: keyboards, mice, cables, PC accessories including: keyboards, mice, cables, analog modems, internal/external PC components (serial, parallel, USB).Smartphone or cellphone, cellular signal boosters, cellular modems, mobile device management software, and cellular routers, 2-Way radio, any retail or box copy software. |
|
| 76264 |
FFS: Softchoice Canada Systems |
For Softchoice Canada only
|
Prebuilt desktops, AiO, notebooks, fixed & mobile workstations, tablets, thin/zero clients, warranties, branded monitors, and other OEM upgrades. |
|
| 76154 |
FFS: Softchoice US - Servers |
For Softchoice US only
|
Rack mount servers, tower servers, racks, and server components (memory, hard drives, and network cards). Server configuration, chassis configurations, server hard drives, memory, networking, power, and cooling.
|
|
| 76257 |
FFS: Softchoice US - SWAP |
For Softchoice US only
|
PC accessories including: keyboards, mice, cables, PC accessories including: keyboards, mice, cables, analog modems, internal/external PC components (serial, parallel, USB).Smartphone or cellphone, cellular signal boosters, cellular modems, mobile device management software, and cellular routers, 2-Way radio, any retail or box copy software. |
|
| 76440 |
FFS: Softchoice US - Systems |
For Softchoice US only
|
Prebuilt desktops, AiO, notebooks, fixed & mobile workstations, tablets, thin/zero clients, warranties, branded monitors, and other OEM upgrades. |
|
| 76185 |
FFS: Softchoice US Network |
For Softchoice US only
|
Network technology needs: Network switching, basic routing, and media conversion. Secondary technologies include network testing, wireless, and networking accessories such as copper cables, fiber cables, and transceiver modules.
|
|
| 77003 |
FFS: Softchoice US Power |
For Softchoice US only
|
Battery backup solutions, Uninterruptable Power Supply (UPS), cooling, Keyboard/Video/ Mouse (KVM), racks, cabling, and cable management solutions |
|
| 76086 |
FFS: SoftChoice US Sales |
For Softchoice US only
|
SoftChoice US (only) IM Sales extension
NOTE: Don’t proactively offer a transfer to Ingram Sales for Fee-For-Service customers
|
|
| 77321 |
FFS: Staples Network |
For Staples only
|
Network technology needs: Network switching, basic routing, and media conversion. Secondary technologies include network testing, wireless, and networking accessories such as copper cables, fiber cables, and transceiver modules.
|
|
| 77286 |
FFS: Staples Servers |
For Staples only
|
Rack mount servers, tower servers, racks, and server components (memory, hard drives, and network cards). Server configuration, chassis configurations, server hard drives, memory, networking, power, and cooling. |
|
| 77323 |
FFS: Staples SWAP |
For Staples only
|
PC accessories including: keyboards, mice, cables, PC accessories including: keyboards, mice, cables, analog modems, internal/external PC components (serial, parallel, USB).Smartphone or cellphone, cellular signal boosters, cellular modems, mobile device management software, and cellular routers, 2-Way radio, any retail or box copy software. |
|
| 77320 |
FFS: Staples Systems |
For Staples only
|
Prebuilt desktops, AiO, notebooks, fixed & mobile workstations, tablets, thin/zero clients, warranties, branded monitors, and other OEM upgrades. |
|
| 77155 | FFS: Zones Network | For Zones only | Network technology needs: Network switching, basic routing, and media conversion. Secondary technologies include network testing, wireless, and networking accessories such as copper cables, fiber cables, and transceiver modules. | |
|---|
| 77617 |
FFS: Zones ProAV |
For Zones only
|
Large format displays, digital signage software, specialty video solutions, and audio
|
|
| 77153 |
FFS: Zones Server |
For Zones only
|
Rack mount servers, tower servers, racks, and server components (memory, hard drives, and network cards). Server configuration, chassis configurations, server hard drives, memory, networking, power, and cooling. |
|
| 77157 |
FFS: Zones SWAP |
For Zones only
|
PC accessories including: keyboards, mice, cables, PC accessories including: keyboards, mice, cables, analog modems, internal/external PC components (serial, parallel, USB).Smartphone or cellphone, cellular signal boosters, cellular modems, mobile device management software, and cellular routers, 2-Way radio, any retail or box copy software. |
|
| 77154 |
FFS: Zones Systems |
For Zones only
|
Prebuilt desktops, AiO, notebooks, fixed & mobile workstations, tablets, thin/zero clients, warranties, branded monitors, and other OEM upgrades. |
|
| 76124 |
Fortinet |
|
Network security and advanced threat protection including gateway and endpoint solutions, the line also covers wireless, on premise and cloud hosted email security solutions, network switching, telephony, application delivery, WAN link load balancing, and end-point security
|
|
| 76046 |
Headsets |
|
Desk Phone (Wired or Wireless), Mobile Headsets, Headphones, Earphones, Electronic Hook Switch (EHS)
|
Wired, Wireless, Headphones, Speaker phones |
| 76425 |
High End Storage - Other |
|
Direct attach storage (DAS), network attach storage (NAS), storage area network (SAN), tape drives, RAID adapters, HBA adapters, cloud and software based backup.
|
|
| 76019 |
HP Client Systems |
SDASHPPC@ingrammicro.com
|
HP Desktops, All-In-One, Notebooks, Workstations, Mobile Workstation, Tablets, Chromebook, HP Branded After Market Options, Warranty Upgrades, HP Branded Monitors, Adapters, Docking Stations, and HP Thin clients.
|
EliteBook, Elite Desk ZBook, CTO Mini laptop |
| 76556 |
HPE Business and Enterprise Storage |
|
NAS (Network Attached Storage), SAN (Storage Area Network), storage back-up (tape, software), fibre channel switching, and components.
|
|
| 76302 | HPE Emerging Technologies (Advanced Solutions) | | HPE Advanced Server Solutions, Hyperconverged Products, Composable Infrastructure, Internet of Things (iOT) and Edgeline solutions, High Performance Computing (HPC) | |
|---|
| 77472 | HPE Networking | | Switching, routing, Aruba wireless, network management solutions, ArubaOS, and Comware switches. | |
|---|
| 76017 |
HPE Servers |
|
ProLiant rack mount servers, tower servers, HPE branded racks, and HPE server components (memory, hard drives, and network cards). ProLiant Blade server configuration, chassis configurations, C-Class Blade Chassis, Interconnects, C3000 enclosures, C7000 enclosures, blade server hard drives, memory, networking, power, and cooling.
|
DL ML Series Rack Mount Tower Servers PDU UPS KVM Console Remote Managment Licenses OneView Red Hat VMWare Microsoft |
| 800-668-3450 | Ingram Micro Presale Tech Support - CA | | Technical Support 800 number (CA) | |
|---|
| 800-445-5066 | Ingram Micro Presale Tech Support - US | | Technical Support 800 number (US) | |
|---|
| Primary method of communication is through email. |
Integration Services Team |
ConfigRequests@ingrammicro.com
|
For US customers only;
Click Here
Refer Canada customers to their Sales Team for Integration inquiries.
|
|
| 77253 | Juniper Networks | | Network Ethernet switches, firewalls and routers. Specific series include the EX and QFX series switches, SRX series and vSRX firewalls and MX routers up to and including the MX104 | Juniper, SRX, EX, QFX, MX, NFX, Firewall, Switch, Router, Secure, Software Defined, Network, JUNOS, Space |
|---|
| 77265 | Lenovo Client Systems | | Lenovo desktops, All-In-One, notebooks, workstations, mobile workstation, thin clients, tablets, Lenovo branded monitors and adapters, Lenovo branded after-market options, and warranty upgrades. | |
|---|
| Mailbox |
Lenovo Servers and Storage |
Lenovo.Servers@ingrammicro.com |
Lenovo ThinkServer, System X server configurations, warranty upgrades/renewals and components for Lenovo servers.
|
|
| NA |
Licensing - Canada |
See link for mailbox address
|
View the Canada Licensing support list for guidance, click here.
|
|
| NA |
Licensing - US |
See link for mailbox address
|
View the US Licensing support list for guidance, click here.
|
|
| 76297 |
Microsoft Client |
SDASMicrosoft@ingrammicro.com
|
Windows Desktop Operating System, Microsoft Office, and Microsoft EMS
|
|
| 76971 |
Microsoft Enterprise |
SDASMicrosoft@ingrammicro.com
|
Enterprise products including SQL, Windows Server, Azure and other server products. Solution or information
about how licensing works with Windows Server license, Windows Server CAL, RDS CAL, External Connector.
|
|
| 52072 | Microsoft Licensing (Canada) | | Microsoft Licensing for Canada customers | |
|---|
| 76163 | Microsoft Licensing (US) | | Microsoft Licensing for US customers | |
|---|
| 76363 |
Microsoft Surface |
SDASSystems@ingrammicro.com
|
Microsoft surface and other Microsoft hardware and accessories including surface studio, surface book, surface go, surface pro, earbuds, headphones |
|
| 76102 |
Network Security |
|
Network security and advanced threat protection including: firewalls, endpoint protection, both on premise and cloud hosted email security, virtual private network (VPN) solutions, and intrusion prevention services.
|
Eset, Sophos, Watchguard, Trend Micro, Anti-virus, Threat Assessment, Tenable, Sonicwall, Email Security, Web Application Firewall, WAF, Content Filtering, URL Filtering, App Control, IPS, IDS, Intrusion Prevention, Phishing Firebox XTM WSM UTM Dimension Total Basic Security Suite Friendly Wifi Go Mobile Bitdefender Bit defender |
| 76295 |
Networking |
SDASNetworking@ingrammicro.com
|
Network technology needs: Network switching, basic routing, and media conversion. Secondary technologies include network testing, wireless, and networking accessories such as copper cables, fiber cables, and transceiver modules.
|
|
| 77091 |
PC Application Software |
SDAS_SWAP@ingrammicro.com
|
Desktop productivity software application and any software that does not fall under other specialty/licensing extensions.
Any retail or box copy software
|
|
| 77092 |
Peripherals |
SDASPeripherals@ingrammicro.com
|
PC accessories including: keyboards, mice, cables, PC accessories including: keyboards, mice, cables, analog modems, internal/external PC components (serial, parallel, USB).Smartphone or cellphone, cellular signal boosters, cellular modems, mobile device management software, and cellular routers, 2-Way radio, any retail or box copy software.
|
Fellowes Privascreen Sit Stand Lotus Sit-Stand Shredder Automax Computer Speakers Headphones PC Microphones Cellular 2-Way 2way 2 way Radios GPS Voice Recording Dictation |
| 76067 |
Physical Security |
|
Video surveillance systems, access-control, monitoring and hosting solutions, required networking and storage infrastructure
|
Camera Access Control Hikvision Axis Bosch IP Surveillance Analog DVR NVR Recorder Alarm Infrared Vision TRENDnet Hickvision |
| 76125 | Poly | | | Skype for Buisness Microsoft Teams Blackwire Savi Voyager Zoom Bluejeans |
|---|
| 77252 |
Power |
|
Battery backup solutions, Uninterruptable Power Supply (UPS), cooling, Keyboard/Video/ Mouse (KVM), racks, cabling, and cable management solutions
|
Charging Cart batteries |
| 76330 |
Prebuilt Client Systems |
SDASSystems@ingrammicro.com
|
Prebuilt desktops, AiO, notebooks, fixed & mobile workstations, tablets, thin/zero clients, warranties, branded monitors, and other OEM upgrades.
***Refer APPLE branded requests to AppleCTO@ingrammicro.com, all resellers can be assisted by Apple CTO Team except for the CDW Canada, SYX, and all Canada accounts. (please provide best effort support for FFS).
|
Systems Config Sony VAIO Thin Clients Macbook CTO Acer TravelMate Chromebook Veriton Aspire Predator Switft Switch Spin Dell Wyse |
| Primary method of support is through IM website effective Monday, May 17th |
Printing |
|
For non-Epson printer and scanner requests please visit the ingrammicro.com website
For FFS customers, refer to respective printing FFS lines.
|
|
| 76094 |
Professional and Training Services |
|
From consulting services to certification training, and professional services from design through to asset disposition, the DXS portfolio enables business partners to expand their services portfolio, extend their geographic reach and increase profitability.
https://ingrammicro.sharepoint.com/sites/dxs/Pages/GlobalPages/pts-us.aspx
|
|
| 76005 | Sales (US) | | Ingram Micro General Sales Extension (US) | |
|---|
| 65959 |
SIM Activations |
ignite@ingrammicro.com
|
Currently, the team is exclusive to Verizon. No alternative carrier supported.
|
|
| 76327 |
Storage |
SDAS_SWAP@ingrammicro.com
|
SATA hard drives, USB hard drives, adapters, cables, CD drives, DVD drives, optical drives, removable media devices, and storage enclosures, USB Flash Drives, External Hardrive, Portable Hard Drive, CD/DVD/USB/Drive Duplicator, Publisher
Note: For High-end Storage such as DAS, NAS, SAN please contact ext. 76425
|
Netpatibles |
| 76101 |
UC/ Video Conferencing |
|
Headsets, telephony, video conferencing, and faxing solutions including: IP phones, analog phones (corded and cordless), phone systems, fax servers and boards, and two-way radio products.
|
|
| 77256 | V7 - Technical Support | | Mobile and computer accessories including: monitors, cases, cable/adapters, toners, projector lamps, and other peripherals. | |
|---|
| 76120 | Vertiv (Emerson, Liebert, Avocent) | | We support the Liebert and Avocent lines, which provide rack, power, cooling, and KVM solutions for datacenters. | |
|---|
| 76520 |
Video and Imaging |
SDASVideo@ingrammicro.com
|
Digital cameras, document cameras, check scanners, production scanners, and scanning software products such as: PaperStream Capture. Scanner, Projector, TV, Display, Mount, Wall mount, Projector lamp
|
Consumer Displays Samsung Sharp LG VIZIO Mounting AOC Philips Predator Privascreen Fellowes SDM, Large Screen Displays, FWD, PFM, Tuner, Plasma, LCD, EBS-N200, NSP-1, NSP-100, Network Player, bluray, monitor, display, LFD, TV, Hospitality Consumer Gaming Graphics Cards Blue-Ray BlueRay DVD NEC 3M Hitachi Epson |
| 76237 |
Virtualization |
|
Virtualization support for different hypervisors, hyper-converged systems, recovery solutions, and business continuity solutions.
Note: For Microsoft Azure, please contact Microsoft Enterprise at ext. 76971
|
|
| 76152 |
Wireless Networking |
|
Wireless planning, sizing, Access Points (AP), controllers, antennas, antenna cables/connectors, wireless networks interface cards (NICS), wireless USB adapters, range extenders, and bridging solutions.
|
EnGenius Ekahau Site Survey Sight Survey Bridging Ptp ptmtp Antenna WLC |